PAYMENTS AND REFUND POLICIES
Payments are accepted online and in person via credit card payments, cash and the cash app. Maryland State Sales Tax will be added to all payments.
PRIVATE PARTY DEPOSITS:
A $85 deposit is due to hold and book your date for a private party. Dates will only be held for 48 hours after the time of the initial request. The balance of the party is due on the date of the party.
An estimated head count is due at least 3 days prior to your scheduled session, unless otherwise discussed with owner.
Whimsical Art Celebrations reserves the right to cancel any party in the event of severe weather, illness, or unforeseen circumstance.
In the event that we need to cancel, a 100% refund will be sent to each ticket holder, and we will make our absolute best effort to reschedule that event for a later date.
If a deposit was made for a private party, in the event of cancellation by Whimsical Art Celebrations, a full refund will be given.
CANCELLATION & RESCHEDULING POLICY:
Despite the best intentions and most organized of plans, we understand that unforeseen events can arise, so please let us know immediately!
You may opt to reschedule your Private Party with at least 7 days advance notice at no charge.
Should you need to cancel your event, your deposit will be forfeited, but all additional tickets can be rescheduled or refunded with at least 48 hours of advance notice.
There are no exceptions and no refunds for Deposit Fees!
Please email Romaine at firstname.lastname@example.org with the event you are scheduled for, and number of tickets needing a refund within 48 hours of the event.
Drop-Ins are always welcome to our public sessions however to guarantee your spot,
it is best to purchase your space online before the scheduled session.
Team Building Party/Fundraiser Deposits:
A $85 deposit is required to save the date for all Team Building and Fundraiser Parties.
The deposit will be deducted from the final cost of the event.
TRANSPORTATION AND TRAVEL FEES:
Transportation and Travel fees are determined by distance from our studio.
10-25 Miles = $25
26-50 Miles = $35
50 Miles + = $50
REFUND POLICY for Team Building and Fundraiser Party Deposits:
A 100% refund will be given 2 weeks (14 days) in the event of a cancellation. Any Team Building/Fundraiser Party cancellation less than 14 days prior to the event will not receive a refund of the deposit.
If guests have paid in advance of the party through an event page, and the party is cancelled, a 100% refund will be given to the guests.
If guests are no-shows, and have paid online and do not attend the party without cancelling at least 48 hours prior to the start of the party, NO refund will be given.
Payments can be made on our Book Online Page.
For Private Parties and deposits, please be sure to indicate the party that you are paying for!